- Are you open during the year-end and New Year holidays?
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Yes, we are open 365 days a year.
- Can I pay by credit card?
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Yes, you can.
- Are there any items you cannot handle?
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Yes, we cannot handle the following items.
・Items taller than 1 meter
・Valuable, precious, or delicate items (we cannot guarantee against damage or loss)
・Perishable or fragile items, animals, hazardous materials, or items requiring refrigeration
・Liquids in containers, such as bottled drinks
・Other items deemed unsuitable by our staff - Can I specify an airport or train station as the pickup or delivery location?
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We are sorry, but our service does not offer pickup or delivery at airports or train stations. Delivery is limited to fixed addresses such as residences or hotels.
